FAQ

Getting started at SweepShark Casino is quick and hassle-free. Simply visit our website and click the sign-up button. You'll need to provide basic details like your email, phone number, and a secure password. Once registered, you'll automatically receive an initial 125,000 Gold Coins plus 1 Sweeps Coin as part of our welcome no-deposit bonus. To unlock the full offer of up to 175,000 Gold Coins and 2 Sweeps Coins, complete email, phone, and profile verification—it's a simple process that takes just a few minutes. Remember, you must be at least 18 years old and located in an eligible state (we're restricted in places like California, New York, and Washington). No purchase is required to play, and you can enjoy fun mode with Gold Coins right away. If you encounter any issues, our support team is available via live chat or email at support@sweepsharkscasino.com.

New players at SweepShark Casino can kick off with our generous welcome no-deposit bonus using code SWEEPSY. Upon signing up, you get 125,000 Gold Coins and 1 Sweeps Coin instantly. Verify your email, phone, and profile for an extra 50,000 Gold Coins and 1 Sweeps Coin, totaling 175,000 Gold Coins plus 2 Sweeps Coins. This lets you try games without spending a dime. For those making their first purchase, we offer boosted packages like 1,050,000 Gold Coins and 60 Sweeps Coins for $29.99, also with code SWEEPSY. All bonuses have a low 1x playthrough on Sweeps Coins, applicable to our full library of over 1,200 games. Prizes can be redeemed once you hit 100 Sweeps Coins, with no maximum cashout limit.

No deposit bonuses at SweepShark Casino are a fantastic way to play for free. Our welcome offer with code SWEEPSY activates automatically on registration, delivering Gold Coins and Sweeps Coins without any upfront cost. Just enter the code during sign-up if prompted, though most activations happen seamlessly. These bonuses apply to all games, from slots by Betsoft to table games by Playson, with a 1x wagering requirement on Sweeps Coins. There's no expiry, but you need to meet the minimum 100 Sweeps Coins for redemption. Keep in mind, bonuses are for new players in eligible states only—check restrictions if you're in areas like Idaho or Nevada.

Deposits at SweepShark Casino are simple and secure, supporting methods like Apple Pay, Google Pay, MasterCard, and Visa. Purchase Gold Coin packages starting from $4.99, with options up to larger bundles that include bonus Sweeps Coins. Transactions are instant, and we use USD exclusively. For withdrawals, accumulate at least 100 Sweeps Coins (worth $100) after the 1x playthrough. Redeem via ACH bank transfer or Push to Card for Visa/MasterCard. The process requires KYC verification for security, and there's no maximum limit on cashouts. Expect processing in 1-3 business days, with taxes on winnings being your responsibility.

Wagering requirements at SweepShark Casino are straightforward and player-friendly. For all bonuses involving Sweeps Coins, there's just a 1x playthrough—meaning you need to play through the bonus amount once before redeeming prizes. This applies across all game types, including slots, table games, and fish games, with 100% contribution from every wager. For example, if you receive 2 Sweeps Coins, wager them once on eligible games to unlock redemption. Gold Coins have no wagering since they're for fun play only. This low requirement makes it easier to turn bonuses into real prizes without complicated terms.

Absolutely—SweepShark Casino is fully optimized for mobile devices. Access our site via any browser on iOS or Android without needing a dedicated app. Enjoy seamless gameplay on over 1,200 titles, from 3 Oaks slots to live dealer-style options, with the same features as desktop. Whether you're claiming daily login bonuses or spinning on the go, the interface adjusts perfectly for touchscreens. No downloads required, and all payment methods like Apple Pay work flawlessly. If you hit a snag, troubleshooting is easy with our support options.

SweepShark Casino boasts over 1,200 games, including slots, blackjack, roulette, poker, craps, and unique fish games. Providers include top names like 3 Oaks, Betsoft, Eurasian Gaming, Gaming Corps, KA Gaming, Kalamba Games, Mancala Gaming, NetGaming, Onlyplay, Playson, and Red Rake Gaming. Play for fun with Gold Coins or aim for prizes with Sweeps Coins. Favorites include high-volatility slots and classic table games, all RNG-certified for fairness. New titles are added regularly to keep things fresh.

SweepShark Casino operates under sweepstakes laws, making it legal in most US states without a traditional gambling license. We're compliant with regulations, ensuring fair play through certified RNGs and transparent operations. This model allows no-purchase entry via methods like mail-in requests for free Sweeps Coins. We're restricted in states like Michigan and New Jersey to adhere to local laws.

KYC (Know Your Customer) at SweepShark Casino is required for prize redemptions and full bonus access. After registration, submit documents like a government ID, proof of address, and possibly a selfie for verification. This typically takes 24-48 hours and ensures security against fraud. It's mandatory for withdrawing over 100 Sweeps Coins and helps unlock additional welcome bonuses. We prioritize your privacy, handling data securely. If needed, contact support for guidance.

If you encounter technical glitches like loading errors or login problems, start by clearing your browser cache or trying a different device. Ensure your internet connection is stable, and check for any site maintenance announcements. For app-like mobile issues, update your browser. If problems persist, reach out via live chat for real-time help or email support@sweepsharkscasino.com with details like your device type and error messages. Most issues resolve quickly, getting you back to gaming.

SweepShark Casino promotes responsible gaming with tools like self-exclusion options, session time limits, and purchase limits on Gold Coins. You can set daily, weekly, or monthly caps to manage your play. We also provide resources for problem gambling support, including links to national helplines. Remember, gaming should be fun—never chase losses, and no purchase is necessary. If you need assistance, our team is here to help without judgment.

We use advanced encryption to protect your personal and financial data, similar to banking standards. All transactions via Apple Pay, Visa, or MasterCard are secure, and we never store sensitive card details. Regular audits ensure game fairness, and we comply with data protection laws. Your information is used only for verification and support, never shared without consent. Feel confident knowing we're committed to a safe environment.